Member Safety

Cause we know your safety is #1

Let's be honest. Your #1 concern when you solo travel is your safety. (Specifically safety in your accommodation).

AMIRIGHT??

In an internal survey we found that SAFETY is the top concern for 74% of women travelers. Costs and loneliness were also top concerns.

Here are 3 things included in HerHouse that keep our users safe:

  • Global Background Checks

    Not only do we have an all star provider to handle your background checks, they're also complementary to all our members.

    Yep. We pick up the tab because it's really important to us to have the community background checked.

    It's easy to create a fake account on free social media platforms and catfish other people. With background checks, you can take a breath and know that this is a real person on the other end!

    You can search “background check” on the community or host tabs to only see users with a passing background check. Background checked users will also have a green check mark next to her name.

    If someone on the app doesn't have a passing background check with us yet, there will be a warning on her profile notifying you.

  • Membership Fee

    There are a few reasons a membership fee is important:

    👉 It decreases the risk of bad people getting on the app and spamming the users.

    👉 Only members with passing background checks and a paid membership can see user profiles, message members, and request homestays

    Though this may seem inconvenient, this process of paying money and verifying identity is put in place to protect our users from people who may lure women into unsafe situations.

    Since this is a global public app, anyone in the whole world can download it. Because we have these barriers in place we’ve been able to effectively keep predatory men from seeing and contacting our members.

  • Emergency Contacts

    You’re able to include emergency contacts in your profile. These will not be visible to the whole community but they will be available to your host.

    When you stay with a HerHouse host, rest easy knowing that she will have access to your emergency contacts should anything happen.

Background Check Provider

Community safety is priority

The combination of background checks and membership fees creates a protective barrier around the community- one with mutual trust and respect for all parties.

Unfortunately we can’t guarantee your safety while traveling, but we know that having safe female connections nearby will help tremendously. When you request a homestay or get a homestay request, you can chat back and forth in the app. We also highly recommend speaking on the phone and ideally video chatting if possible before meeting up. Please view our Disclaimer for more info.

We’re all ears if you have any suggestions on how to continue keeping our members safe. We’re building this together, you know!